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To ensure that your package is properly delivered and you receive shipment within the time frame advertised, please make sure your address is fully entered correctly. Use correct abbreviations and have spaces inserted properly.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. NEA ROSE BOUTIQUE DOES NOT hold responsibility for packages that state DELIVERED.

Shipping fees are non refundable 

You  will receive your order within 2-5 business days after your order have been processed (maybe sooner).  This is an estimate and does not include weekends or holidays.

When your order has been shipped, you will receive an email with tracking information. Please make sure your email address is correct. 

We offer USPS Priority Mail to most locations (domestic & internationally).

Your shipping cost is displayed at point of checkout. 

International orders may be subjected to custom charges by your native country.

SHIPPING RATES 

USA ( updated)

• Priority Shipping : $8.35 
• Express shipping : $40*

International

• International $50*

Our store pick up option is for local customers around prairieville, La (Baton Rouge, Gonzales and surrounding areas). Usually, in store picks ups are ready within 24 hrs*, however, if you need it the same day, please text us at 225-433-5001 with your order number /time you would like to pick it up. To choose the local pickup option, Select “local pickup” at check out. If items are not picked up within 3 days, you forfeit the right to have an in store exchange or store credit and the order becomes final sale * . By selecting “ In store pickup”, the customer agrees to not issue any chargebacks or disputes against Nea Rose Boutique/ The Garden of Rose Boutique . Please bring a valid Id when coming to pick items up. You will be asked for your signature to confirm your items were picked up. If item is not picked up within 30 days, you may be asked to submit an additional fee to cover shipping. 

The address for local pickup :

 The Garden of Rose boutique

17535 Airline Hwy site F

Prairieville, La 70769

Instructions:

Once you receive a notification informing you your item is ready for pickup, please text 225-433-5001 with your order number and time/day you would like to pick up your order.

* 24 hrs if order was placed M-F.  If order was placed on Saturday or Sunday, the order will be ready on the following business day. If it is needed on the same day, please text 225-433-5001 to arrange time.

* If item is already considered final sale, then the rule of exchange/store credit  is not valid.